Terms of service

Welcome to Alfatah Electronics. By accessing or using our website (alfatahelectronics.com), you agree to be bound by the following Terms of Service. Please read them carefully before making any purchase or using our services.

1. General Conditions

  • By using this website, you confirm that you are at least 18 years old or accessing it under the supervision of a parent or guardian.
  • We reserve the right to refuse service to anyone for any reason at any time.
  • You agree not to use our products or services for any illegal or unauthorized purpose.

2. Products & Services

  • We sell electronic items such as choppers, juicers, blenders, hot plates, and other home appliances.
  • All product descriptions, images, and prices are subject to change without notice.
  • We make every effort to display accurate information, but we do not guarantee that all details are error-free.

3. Pricing & Payments

  • Prices listed on the website are in PKR (unless stated otherwise).
  • We reserve the right to change prices at any time without prior notice.
  • Orders may be canceled if incorrect pricing or product information is displayed.
  • We accept payment methods such as Cash on Delivery (COD), bank transfer, or other methods offered at checkout.

4. Order Acceptance & Cancellation

  • Once you place an order, you will receive a confirmation message/email. This does not guarantee acceptance.
  • We reserve the right to cancel or refuse any order due to:
    • Product unavailability
    • Suspicion of fraud
    • Incorrect pricing or details
  • We may contact you to verify your order before processing.

5. Shipping & Delivery

  • Delivery times are estimates and may vary based on location and availability.
  • We are not responsible for delays caused by courier services or unforeseen circumstances.
  • Customers must provide accurate shipping information. We are not responsible for failed deliveries due to incorrect details.

6. Returns & Refunds

  • Our Return & Refund Policy governs all returns and refunds.
  • By placing an order, you agree to the terms outlined in that policy.

7. Warranty Disclaimer

  • Products may come with a supplier or manufacturer warranty (if applicable).
  • We do not provide any additional warranties beyond those stated.
  • We are not liable for damages caused by misuse, improper handling, or unauthorized repairs.

8. Limitation of Liability

  • Alfatah Electronics shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
  • Our maximum liability is limited to the amount paid for the purchased product.

9. Intellectual Property

  • All content on this website (text, images, logos, graphics) is the property of Alfatah Electronics.
  • You may not reproduce, copy, or use any content without written permission.

10. User Conduct

You agree not to:

  • Use the website for fraudulent or unlawful activities
  • Upload or transmit viruses or harmful code
  • Attempt to gain unauthorized access to our systems

11. Privacy Policy

  • Your personal information is handled according to our Privacy Policy.
  • By using our website, you consent to the collection and use of your data as outlined there.

12. Changes to Terms

  • We reserve the right to update or modify these Terms of Service at any time.
  • Changes will be effective immediately upon posting on the website.

13. Governing Law

  • These Terms of Service are governed by and interpreted in accordance with the laws of Pakistan.
  • Any disputes shall be resolved under the jurisdiction of Pakistani courts.

14. Contact Information

For any questions regarding these Terms, please contact us:

  • Email: alfatahelectronicsofficial@gmail.com