Shipping policy

Thank you for shopping with Alfatah Electronics. We are committed to delivering your orders safely and on time. Please read our shipping policy carefully.

1. Order Processing

  • All orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • You will receive a confirmation call/message before dispatch (for Cash on Delivery orders).

2. Shipping Coverage

  • We currently deliver all across Pakistan.
  • Delivery availability may vary for remote or rural areas.

3. Delivery Time

  • Estimated delivery time is:
    • 2–4 business days for major cities
    • 3–7 business days for other cities

Delivery times are estimates and may vary due to courier delays or unforeseen circumstances.

4. Shipping Charges

  • Shipping charges (if any) will be displayed at checkout.
  • We may offer free shipping on selected products or promotional offers.

5. Cash on Delivery (COD)

  • We offer Cash on Delivery (COD) across Pakistan.
  • Customers must ensure availability at the time of delivery.
  • Our team may contact you to confirm your order before dispatch.

6. Order Tracking

  • Once your order is shipped, you will receive a tracking number via SMS or email (if available).
  • You can use this tracking number to monitor your shipment status.

7. Delivery Issues

If you face any issues with delivery:

  • Delayed shipment
  • Package not received
  • Incorrect address

Please contact us immediately at:

  • Email: alfatahelectronicsofficial@gmail.com

8. Failed Deliveries

  • If a delivery attempt fails due to:
    • Incorrect address
    • Customer unavailability
  • The order may be canceled or rescheduled. Additional shipping charges may apply for re-delivery.

9. Damaged or Open Packages

  • Please check your package at the time of delivery.
  • If the package appears damaged or tampered with, do not accept it and contact us immediately.

10. Delays Beyond Control

  • Alfatah Electronics is not responsible for delays caused by:
    • Courier companies
    • Weather conditions
    • Natural disasters
    • Public holidays or strikes

11. Contact Us

For any shipping-related queries, feel free to contact:

  • Email: alfatahelectronicsofficial@gmail.com