Shipping policy

Thank you for shopping with Alfatah Electronics. We are committed to delivering your orders safely and on time. Please read our shipping policy carefully.

1. Order Processing

All orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
You will receive a confirmation call/message before dispatch (for Cash on Delivery orders).

2. Shipping Coverage

We currently deliver all across Pakistan.
Delivery availability may vary for remote or rural areas.

3. Delivery Time

Estimated delivery time is:
- 2–4 business days for major cities
- 3–7 business days for other cities

Delivery times are estimates and may vary due to courier delays or unforeseen circumstances.

4. Shipping Charges

Shipping charges (if any) will be displayed at checkout.
We may offer free shipping on selected products or promotional offers.

5. Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan.
Customers must ensure availability at the time of delivery.
Our team may contact you to confirm your order before dispatch.

6. Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or email (if available).
You can use this tracking number to monitor your shipment status.

7. Delivery Issues

If you face any issues with delivery:

Delayed shipment
Package not received
Incorrect address

Please contact us immediately at:

Email: alfatahelectronicsofficial@gmail.com

8. Failed Deliveries

If a delivery attempt fails due to:
- Incorrect address
- Customer unavailability
The order may be canceled or rescheduled. Additional shipping charges may apply for re-delivery.

9. Damaged or Open Packages

Please check your package at the time of delivery.
If the package appears damaged or tampered with, do not accept it and contact us immediately.

10. Delays Beyond Control

Alfatah Electronics is not responsible for delays caused by:
- Courier companies
- Weather conditions
- Natural disasters
- Public holidays or strikes